Netflix
Connection Problem Solved
Pulling Hair
Over Double NAT Internet Connectivity Issue
This
is not really a hack, but a solution to the Netflix connectivity
problem I've had for months. My WAN connection had a brief, less than a
second long break like a clockwork just about every eight minutes.
Normally, this wouldn't be a big deal, but it affected YouTube, Netflix
and most Internet radio stations. Every
time the break occurred Netflix and YouTube would stall and require to
hit F5 to reload the page. This was very annoying, and if left
untended, Netflix would continue wasting minutes although picture was
frozen on the screen. I
tried too many things to mention and spent a lot of time on the phone
with all kinds of tech support people until I spoke to a brilliant tech
support guy from Buffalo, the maker of my router. Although I am not
even using the router's stock firmware, this guy pointed out that there
was a double NAT between the DSL modem and the router. The
modem was authenticating with my DSL provider and serving DHCP to the
router. Ideally, you want the modem to act as just a dumb modem and
have the router handle everything else. I logged into the modem,
disabled the authentication, logged into the router and enabled PPoE
authentication there. The problem was solved, no more Netflix glitches.
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